Tongyuan Electronic Co., Ltd.
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FAQ

  • Q1: Do you accept small orders?
  • A1: Absolutely! We pride ourselves on supporting e-commerce entrepreneurs, including platforms like Amazon, Wish, eBay, and more. We understand the importance of starting small and growing, and we serve as a reliable supply partner, helping you transform small orders into large quantities.

  • Q2: How can I ensure product quality before production?
  • A2: We provide pre-production samples for your approval. Once you confirm the samples, we replicate the same quality in production.

  • Q3: Is it possible to visit your factory?
  • A3: Absolutely! We extend a warm welcome to visit our factory, conveniently located in Zhangzhou, Fujian, China. Upon your arrival at XIAMEN INTERNATIONAL airport, our dedicated driver will be delighted to pick you up and accompany you to our factory.
    For those seeking a faster and more convenient way to explore our factory and product offerings, we also offer the option of a virtual tour. Through a video call, we can showcase our facilities and provide you with the opportunity to select the products of interest.
  • Q4: How to request a quotation for my interesting item?
  • A4: To obtain a quotation for your desired item, simply send us an email or leave a message with the following details: item number, quantity, and packing requirements. Our team will promptly provide you with a customized price quote accordingly. 

  • Q5: Can I place an OEM/ODM order?
  • A5: Absolutely! We welcome OEM/ODM orders. If you require a new mold to be created, there will be a corresponding mold charge. However, this charge will be refunded when your order quantity reaches a certain threshold. We have our own mold workshop, equipped with a skilled R&D team, allowing us to quickly complete the mold-making process.

     

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